Compliance Reporting Guidelines

Integrity, transparency, and ethical business conduct are fundamental to our company. We maintain a zero-tolerance policy toward bribery, fraud, conflicts of interest, misuse of authority, and any other conduct that violates applicable laws, regulations, or our Code of Business Ethics.

If you become aware of any suspected misconduct involving our employees, representatives, or business partners, we encourage you to submit a report through this channel. Every report will be reviewed carefully and handled fairly in accordance with our compliance procedures.

Reportable Conduct

This reporting channel may be used to report matters including, but not limited to:

• Bribery, kickbacks, or improper gifts and benefits
• Abuse of position for personal gain
• Fraudulent transactions, falsification of records, or other dishonest business practices
• Undisclosed conflicts of interest or unauthorized outside business activities
• Disclosure of confidential or proprietary information
• Any other conduct that violates applicable laws, company policies, or ethical standards

Before You Submit

• Please provide information that is accurate and based on facts.
• Include as much detail as possible regarding the individuals and circumstances involved.
• Supporting documents or evidence are encouraged whenever available.
• Anonymous reports are accepted; however, providing your contact information may help us conduct a more effective investigation when follow-up is required.

Our Commitment to Confidentiality

We are committed to protecting the confidentiality of every report.

All reports and personal information will be handled securely and accessed only by authorized personnel responsible for reviewing and investigating the matter. Information will not be disclosed to unauthorized parties unless required by law.

Retaliation against anyone who reports concerns in good faith is strictly prohibited and will not be tolerated.

Notice

This reporting channel is intended solely for reporting compliance concerns, unethical conduct, or suspected violations.

For product inquiries, orders, logistics, after-sales support, or other business-related questions, please contact us through our Contact Us page.